E P i Q V i s i o n

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Career Opportunities

Job Posting – Production Manager

Title: Production Manager

Reports To: Associate Director of Production

Job Type: Full-time, Permanent

Career Level: Manager

Location: Toronto, Ontario

Posting Date: Wednesday, October 12, 2022

Position Summary

The Production Manager is responsible for managing and executing all aspects of event production. Working in conjunction with all areas of the organization, the Production Manager will manage and oversee events, planning and detailing technical requirements, creating event and venue documentation for technicians, assisting with sourcing third party equipment and labour resources, assisting with developing and improving event procedures, and managing onsite technical support. This position is comprised of an average 40-hour work week with the expectation that hours will be flexible and overtime may occur. This position is based out of one of our venues downtown Toronto and is in-person/onsite.

Job Duties

Production Management

  • Review sales quotes with the account managers to confirm audio-visual details, venue, and event specific requests
  • Work with the account managers on the event design/proposal preparation as required
  • Successfully complete the pre-production, event production, and post-production process
  • Connect with clients and planners to finalize the details of their audio-visual requirements for their event and event documentation
  • Manage event costs ensuring projected margins are achieved
  • Liaise with clients, venue staff, and vendors and ensure all teams are setup for success
  • Conduct virtual platform demos for existing and prospective clients
  • Attend client meetings and site visits as required
  • Develop and maintain knowledge of product and service offerings

Team Management

  • Provide leadership and supervision to production team members under your supervision
  • Provide coaching, guidance, and tools to assist team members for growth and development
  • Ensure quality control and consistency of company standards are maintained
  • Ensure production team members and technicians are in compliance with all company and venue health and safety policies and procedures

Event Production

  • Create technical documentation and floorplans as required
  • Create and manage production documentation such as: production schedules, event checklists, run of show, event notes, pre-event reports and inspections
  • Create and organize pull sheets and other event related documents
  • Collect and organize event documentation and content from clients and venues
  • Assist with creating and managing rental and labour purchase orders
  • Assist with developing and improving onsite event procedures
  • Manage and oversee the booking of labour for events via Lasso Workforce Management Software
  • Assist with managing venue services as required
  • Manage and oversee the creation of virtual event platforms as required
  • Manage and delegate onsite leads and technicians
  • Assist with the setup, operation, and dismantle of audio-visual equipment as required
  • Act as a Show Caller as required
  • Coach presenters and manage rehearsals as required
  • Oversee the execution of events; manage the event space for outside productions and film shoots
  • Ensure post event reports are completed and submitted within 24 hours of event completion
  • Update the account manager for any additional equipment added and additional labour hours within 24 hours of event completion
  • Schedule post event meetings with specific company and/or venue staff as required
  • Manage post event recordings, video editing, and content transfers to clients

General

  • Provide and maintain a positive relationship with all clients, vendors, employees, and independent contractors through effective communication
  • Comply with company policies and procedures
  • Comply with company, industry, and legislative health & safety policies, procedures, standards, and best practices
  • Attend company meetings as required
  • Maintain professional conduct and appearance at all times
  • Maintain a cooperative and sensitive teamwork attitude when dealing with clients
  • Other duties as required by company

Requirements

  • Post-secondary education in event production, event management, hospitality, or business management
  • 3+ years experience in the live events industry
  • 3+ years experience in production management or equivalent work experience
  • Knowledge of audio-visual equipment in a live event environment
  • Proficiency with the use of computer hardware, software, and programs, including the Internet, Microsoft Office, and Google Suite
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language
  • Extensive experience creating production schedules
  • Experience booking and managing labour, and managing teams
  • Ability to adapt to new technology
  • Ability to prioritize and manage conflicting demands
  • Ability to work individually as well as part of a team
  • High level of integrity and work ethic
  • Strong negotiation skills with clients and vendors
  • Work experience with LED walls, conference systems, and rigging is an asset
  • Work experience with Crestron and QSYS systems is an asset
  • CAD experience and skills is an asset, specifically with WYSIWYG
  • Experience using Flex Rental Solutions software is an asset
  • Knowledge and experience of Lasso Crew Management Software is an asset
  • Knowledge of current workplace health & safety regulations, fire & building codes, and AODA regulations in relation to the live entertainment industry is an asset
  • Working At Heights and MEWP training and certification is an asset
  • Valid driver’s license and vehicle is an asset

Work Conditions

  • Extended periods of sitting, standing, walking, and other physically demanding conditions
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language with clients, vendors, and company staff
  • Ability to work independently and as part of a team
  • Medium to high levels of stress and pressure
  • Flexible and additional hours including some evenings and weekends
  • Attendance and participation in company issued training
  • Physical ability to lift up to 50 lbs
  • Exposure to loud noises
  • Exposure to various weather conditions
  • Engagement in a healthy work-life balance

 Compensation

  • Competitive annual salary based on experience

 Benefits

  • 3 weeks paid vacation
  • Employer paid group benefits – health, dental, vision
  • Professional development opportunities
  • Technology including laptop and company mobile phone
  • Flexible work arrangements
  • Company social activities

 How to Apply

Qualified applicants should apply by sending a cover letter and resume to hr@epiqvision.com with the subject line Production Manager.

We thank all applicants for their interest. Only candidates chosen for an interview will be contacted. No telephone calls please. All offers of employment are conditional based on the candidate legally allowed to work in Canada.

EPiQVision is a barrier-free and equal opportunity employer that strives to ensure its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process under the Ontario Human Rights Code. In addition, EPiQVision will meet the needs of all persons with disabilities under the Accessibility for Ontarians with Disabilities Act (AODA) and will provide reasonable accommodation for any applicant, as requested during the hiring process. In pursuit of this commitment, EPiQVision will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation and this extends to the hiring process and throughout the course of employment.

Employer Profile
EPiQVision offers comprehensive technical event production services to social and corporate planners, businesses, venues, and individuals in the Greater Toronto Area. We specialize in being in-house venue partners that provide customizable and scalable solutions. Our secret: robust production design, the best equipment available, and highly professional, client-centric service delivery. For more information, please visit: https://epiqvision.com

Job Posting – Production Coordinator

Title: Production Coordinator

Reports To: Associate Director of Production

Job Type: Full-time, Permanent

Career Level: Coordinator

Location: Toronto, Ontario

Posting Date: Wednesday, October 12, 2022

Position Summary

The Production Coordinator is responsible to assist with the day-to-day management of company events. In conjunction with the Associate Director of Production and other Production Managers, the Production Coordinator will assist with organizational and administrative support as assigned, including planning and detailing technical requirements, booking and managing labour, creating event and venue documentation for technicians, reviewing event details with venue partners, assisting with sourcing third party equipment and labour resources, and assisting with developing and improving event procedures. This position is comprised of an average 40-hour work week with the expectation that hours will be flexible and overtime may occur. This position is based out of our Toronto Main Office and is in-person/onsite.

Job Duties

Planning & Administrative

  • Create technical documentation and floorplans as required
  • Create production schedules
  • Collect and organize event documentation and content from clients and venues
  • Assist with creating and organizing pull sheets
  • Assist with creating and managing rental and labour purchase orders
  • Assist with developing and improving event procedures

Labour

  • Book and manage labour for events via Lasso Workforce Management Software
  • Assist with the organization and file management of technicians profiles and schedules
  • Create event folders and distribute accordingly

General

  • Assist senior production staff with larger events
  • Provide and maintain a positive relationship with all clients, vendors, employees, and independent contractors through effective communication
  • Comply with company policies and procedures
  • Comply with company, industry, and legislative health & safety policies, procedures, standards, and best practices
  • Attend company meetings as required
  • Maintain professional conduct and appearance at all times
  • Maintain a cooperative and sensitive teamwork attitude when dealing with clients
  • Other duties as required by company

Requirements

  • Post-secondary education in event production or event management
  • 2+ years of experience in the live events industry
  • 1+ years experience in event management or in a similar position
  • Knowledge of audio-visual equipment in a live event environment
  • Proficiency with the use of computer hardware, software, and programs, including the Internet, Microsoft Office, and Google Suite
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language
  • Ability to adapt to new technology
  • Ability to prioritize and manage conflicting demands
  • Ability to work individually as well as part of a team
  • High level of integrity and work ethic
  • Experience using Flex Rental Solutions software is an asset
  • Knowledge and experience of Lasso Workforce Management Software is an asset
  • Knowledge of current workplace health & safety regulations, fire & building codes, and AODA regulations in relation to the live entertainment industry is an asset
  • Valid driver’s license and vehicle is an asset

Work Conditions

  • Extended periods of sitting, standing, walking, and other physically demanding conditions
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language with clients, vendors, and company staff
  • Ability to work independently and as part of a team
  • Medium to high levels of stress and pressure
  • Flexible and additional hours including some evenings and weekends
  • Attendance and participation in company issued training
  • Engagement in a healthy work-life balance

Compensation

  • Annual salary range of $45,000 to $50,000 based on experience 

Benefits

  • 2 weeks paid vacation
  • Employer paid group benefits – health, dental, vision
  • Professional development opportunities
  • Company social activities

How to Apply

Qualified applicants should apply by sending a cover letter and resume to hr@epiqvision.com with the subject line

Production Coordinator.

We thank all applicants for their interest. Only candidates chosen for an interview will be contacted. No telephone calls please. All offers of employment are conditional based on the candidate legally allowed to work in Canada.

EPiQVision is a barrier-free and equal opportunity employer that strives to ensure its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process under the Ontario Human Rights Code. In addition, EPiQVision will meet the needs of all persons with disabilities under the Accessibility for Ontarians with Disabilities Act (AODA) and will provide reasonable accommodation for any applicant, as requested during the hiring process. In pursuit of this commitment, EPiQVision will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation and this extends to the hiring process and throughout the course of employment.

Employer Profile
EPiQVision offers comprehensive technical event production services to social and corporate planners, businesses, venues, and individuals in the Greater Toronto Area. We specialize in being in-house venue partners that provide customizable and scalable solutions. Our secret: robust production design, the best equipment available, and highly professional, client-centric service delivery. For more information, please visit: https://epiqvision.com

Job Posting – Venue Operations Manager

Title: Venue Operations Manager

Reports To: Director of Operations

Job Type: Full-time, Permanent

Career Level: Manager

Location: Toronto, Ontario

Posting Date: Friday, October 14, 2022

Position Summary

The Venue Operations Manager will be responsible for managing floor and venue operations to achieve service excellence with a focus on customer service, venue services, and onsite equipment. Working in conjunction with the Production Manager, the Venue Operations Manager will assist with workforce management, act as a floor supervisor for events during setup, operation, and dismantles, oversee onsite inventory management and procedures, manage and enforce health & safety procedures, work with venue staff to manage venue services, oversee and manage external events, such as film shoots, and assisting with developing and improving event procedures. This position is comprised of an average 40-hour work week with the expectation that hours will be flexible and overtime may occur. This position is based out of one of our venues downtown Toronto and is in-person/onsite.

Job Duties

Operations Management

  • Manage the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition, and as specified by clients of the venue
  • Provide direct supervision of team members including assisting with scheduling
  • Manage onsite inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment
  • Manage and enforce health and safety procedures
  • Ensure the safe operation of all equipment and maintain a safe working environment for all staff
  • Oversee and maintain the cleanliness and organization of setups, control booth areas, and storage
  • Assist with the development and management of paperwork such as reports, manuals, equipment inventory, and work lists
  • Evaluate venue procedures to ensure effectiveness and make recommendations for future improvements and capital projects
  • Oversee and manage external events, requested logistics, and venue services
  • Attend client meetings and site visits as required
  • Develop and maintain knowledge of product and service offerings

Customer Service

  • Review sales quotes and provide recommendations for cost efficiencies in accordance with company standards and procedures, and ensure timings and logistics align with venue services and departments
  • Mentor technicians to ensure they meet client and venue expectations and understand the procedures for additional equipment and hours, and last minute client requests
  • Uphold the professional image and name of the company
  • Provide and maintain a positive relationship with all clients, vendors, employees, and independent contractors through effective communication and ensure teams are setup for success

People Development & Training

  • Promote and reinforce a positive working environment centered on company core values
  • Review post event reports for future development and improvement
  • Provide coaching, guidance, and tools to assist team members for growth and development working at the venue
  • Provide training and support for in-house av systems and venue systems used by the company, such as house lighting, maintenance, loading dock, and internet requests
  • Ensure quality control and consistency of company standards are maintained
  • Ensure production team members and technicians are in compliance with all company and venue health and safety policies and procedures

General

  • Comply with company policies and procedures
  • Comply with company, industry, and legislative health & safety policies, procedures, standards, and best practices
  • Attend company meetings as required
  • Maintain professional conduct and appearance at all times
  • Maintain a cooperative and sensitive teamwork attitude when dealing with clients
  • Other duties as required by company

Requirements

  • Post-secondary education in event production, event management, or hospitality
  • 3+ years experience in the live events industry
  • 2+ years experience in a supervisory position
  • 1+ years experience in venue management
  • Knowledge of audio-visual equipment in a live event environment
  • Proficiency with the use of computer hardware, software, and programs, including the Internet, Microsoft Office, and Google Suite
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language
  • Experience creating schedules and tasks lists
  • Experience supervising and training casual workers
  • Ability to adapt to new technology
  • Ability to prioritize and manage conflicting demands
  • Ability to work individually as well as part of a team
  • High level of integrity and work ethic
  • Strong negotiation skills with clients and vendors
  • A strong commitment to customer service and customer satisfaction
  • Work experience with LED walls, conference systems, and rigging is an asset
  • Work experience with Crestron and QSYS systems is an asset
  • CAD experience and skills is an asset, specifically with WYSIWYG
  • Experience using Flex Rental Solutions software is an asset
  • Knowledge of current workplace health & safety regulations, fire & building codes, and AODA regulations in relation to the live entertainment industry is an asset
  • Working At Heights and MEWP training and certification is an asset
  • Valid driver’s license and vehicle is an asset

Work Conditions

  • Extended periods of sitting, standing, walking, and other physically demanding conditions
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language with clients, vendors, and company staff
  • Ability to work independently and as part of a team
  • Medium to high levels of stress and pressure
  • Flexible and additional hours including some evenings and weekends
  • Attendance and participation in company issued training
  • Physical ability to lift up to 50 lbs
  • Exposure to loud noises
  • Exposure to various weather conditions
  • Engagement in a healthy work-life balance

Compensation

  • Competitive annual salary based on experience 

Benefits

  • 3 weeks paid vacation
  • Employer paid group benefits – health, dental, vision
  • Professional development opportunities
  • Technology including laptop and company mobile phone
  • Company social activities 

How to Apply

Qualified applicants should apply by sending a cover letter and resume to hr@epiqvision.com with the subject line Venue Operations Manager.

We thank all applicants for their interest. Only candidates chosen for an interview will be contacted. No telephone calls please. All offers of employment are conditional based on the candidate legally allowed to work in Canada.

EPiQVision is a barrier-free and equal opportunity employer that strives to ensure its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process under the Ontario Human Rights Code. In addition, EPiQVision will meet the needs of all persons with disabilities under the Accessibility for Ontarians with Disabilities Act (AODA) and will provide reasonable accommodation for any applicant, as requested during the hiring process. In pursuit of this commitment, EPiQVision will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation and this extends to the hiring process and throughout the course of employment.

Employer Profile
EPiQVision offers comprehensive technical event production services to social and corporate planners, businesses, venues, and individuals in the Greater Toronto Area. We specialize in being in-house venue partners that provide customizable and scalable solutions. Our secret: robust production design, the best equipment available, and highly professional, client-centric service delivery. For more information, please visit: https://epiqvision.com

Job Posting – Sales Coordinator

Title: Sales Coordinator

Reports To: Director of Sales & Marketing

Job Type: Full-time, Permanent

Career Level: Coordinator

Location: Toronto, Ontario

Posting Date: Wednesday, October 19, 2022

Position Summary

The Sales Coordinator will be responsible for developing and maintaining a healthy sales pipeline along with managing all aspects of the sales process including planning, business development, and growth opportunities. Working in conjunction with all areas of the organization, the Sales Coordinator will prepare and finalize quotes, drive sales revenue, manage client and venue relationships, and focus on retention and growth of existing clients. This position is comprised of an average 40-hour work week with the expectation that hours will be flexible and overtime may occur. This position is split between our main office, venues downtown Toronto, and at events in-person/onsite.

Job Duties

Sales & Account Management

  • Connect with clients and planners to initialize conversations about their events
  • Manage all financial aspects of events including clients budget, profit margin, onsite additions, and post event financial reconciliation
  • Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals
  • Work with the Director of Sales & Marketing to build account plans for key and strategic accounts
  • Manage all sales activities using Hubspot
  • Accurately forecast annual, quarterly, and monthly revenue streams of your accounts
  • Attend venue BEO meetings as required
  • Engage with assigned Production Managers to determine successful solutions for the clients in line with their budget
  • Coordinate with venue staff for client site visits
  • Work with venue sales and marketing teams to develop new mutually beneficial sales and marketing strategies
  • Ensure all steps of the sales process are completed for all accounts

Business Development

  • Develop and maintain an ongoing list of accounts and contacts for growth activities and log them in Hubspot
  • Uphold the professional image and name of the company
  • Provide and maintain a positive relationship with all clients, vendors, employees, and independent contractors through effective communication
  • Actively engage with clients and industry professionals at conferences, trade shows, and social events
  • Collaborate with the Director of Sales and Marketing to identify opportunities for growth within existing accounts

General

  • Participate in ongoing sales trainings and other industry development opportunities
  • Comply with company policies and procedures
  • Comply with company, industry, and legislative health & safety policies, procedures, standards, and best practices
  • Attend company meetings as required
  • Maintain professional conduct and appearance at all times
  • Maintain a cooperative and sensitive teamwork attitude when dealing with clients
  • Other duties as required by company

Requirements

  • Post-secondary education in event production, business sales, or hospitality
  • 1+ years experience in a sales/account position
  • Knowledge and experience in the live events industry is an asset
  • Knowledge of audio-visual equipment in a live event environment is an asset
  • Proficiency with the use of computer hardware, software, and programs, including the Internet, Microsoft Office, and Google Suite
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language
  • Experience in various aspects of the sales process, including growth strategies, distribution channel management, account development, and business planning
  • Ability to adapt to new technology
  • Ability to prioritize and manage conflicting demands
  • Ability to work individually as well as part of a team
  • High level of integrity and work ethic
  • Strong negotiation skills with clients and vendors
  • A strong commitment to customer service and customer satisfaction
  • Experience working in a hotel or events venue environment is an asset
  • Experience using Flex Rental Solutions software is an asset
  • Experience using Hubspot and PandaDoc software is an asset
  • Knowledge of current workplace health & safety regulations, fire & building codes, and AODA regulations in relation to the live entertainment industry is an asset
  • Valid driver’s license and vehicle is an asset

Work Conditions

  • Extended periods of sitting, standing, walking, and other physically demanding conditions
  • Ability to communicate orally and written at a professional working proficiency level or greater in the English language with clients, vendors, and company staff
  • Ability to work independently and as part of a team
  • Medium to high levels of stress and pressure
  • Flexible and additional hours including some evenings and weekends
  • Attendance and participation in company issued training
  • Engagement in a healthy work-life balance

Compensation

  • Competitive annual salary based on experience
  • Commission plan based on sales revenue

 Benefits

  • 2 weeks paid vacation
  • Employer paid group benefits – health, dental, vision
  • Professional development opportunities
  • Technology including laptop and company mobile phone
  • Company social activities

How to Apply

Qualified applicants should apply by sending a cover letter and resume to hr@epiqvision.com with the subject line Sales Coordinator.

We thank all applicants for their interest. Only candidates chosen for an interview will be contacted. No telephone calls please. All offers of employment are conditional based on the candidate legally allowed to work in Canada.

EPiQVision is a barrier-free and equal opportunity employer that strives to ensure its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process under the Ontario Human Rights Code. In addition, EPiQVision will meet the needs of all persons with disabilities under the Accessibility for Ontarians with Disabilities Act (AODA) and will provide reasonable accommodation for any applicant, as requested during the hiring process. In pursuit of this commitment, EPiQVision will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation and this extends to the hiring process and throughout the course of employment.

Employer Profile
EPiQVision offers comprehensive technical event production services to social and corporate planners, businesses, venues, and individuals in the Greater Toronto Area. We specialize in being in-house venue partners that provide customizable and scalable solutions. Our secret: robust production design, the best equipment available, and highly professional, client-centric service delivery. For more information, please visit: https://epiqvision.com